Privacy Policy

At D Learning Space, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our learning platform.

INFORMATION WE COLLECT

We collect personal information that you provide directly to us, including:

Full name and contact details (including email and telephone number)
Learning background and academic records
Payment information and transaction history for paid subjects

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

To deliver and maintain our learning services
To process payments and manage subject subscriptions
To track and analyse learning progress
To communicate important updates and learning materials
To improve our platform and learning experience
To provide technical support and respond to enquiries
To comply with legal obligations and protect our rights

DATA STORAGE AND SECURITY

All personal data is stored securely within Brunei Darussalam, in compliance with local data protection laws. We implement robust technical and organisational measures to protect your information, including:

Encrypted data transmission and storage
Regular security assessments and updates
Strict access controls and authentication measures
Regular staff training on data protection
Secure backup systems and disaster recovery procedures

DATA SHARING AND DISCLOSURE

We do not sell or rent your personal information to third parties. We may share your information with:

Learning institutions and authorities as required by Bruneian law
Authorised service providers who assist in platform operations and maintenance
Licensed payment processors for secure transaction handling

Any data sharing is conducted in strict accordance with Brunei Darussalam’s data protection regulations and with appropriate safeguards in place.

COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your learning experience and improve our services. These technologies help us:

Remember your learning preferences
Analyse platform usage
Provide personalised content
Maintain security and prevent fraud

You can modify your browser settings to control cookie preferences, though this may affect certain platform features.

USER RIGHTS

As a user, you have the right to:

Access and review your personal information
Request corrections to inaccurate or incomplete data
Request deletion of your account and associated data
Opt-out of communications
Withdraw consent for data processing (where applicable)
Request a copy of your data in a portable format

CHILDREN'S PRIVACY

We are committed to protecting children’s privacy and comply with all applicable laws regarding children’s data. For users under 18:

Parental / guardian consent is required before account creation
Parents / guardians can access and manage their child’s account
Special safeguards protect children’s personal information
We collect only necessary information for learning purposes
Parents can request deletion of their child’s information at any time

CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Users will be notified of significant changes through:

Email notifications to registered email addresses
Platform announcements and notifications
Updates on our website’s Privacy Policy page

Continued use of our platform after changes constitutes acceptance of the updated policy.

DATA RETENTION

We retain your personal information for as long as necessary to:

Provide our learning services
Comply with legal obligations
Resolve disputes
Enforce our agreements

After the retention period expires, your data will be securely deleted or anonymised.

CONTACT INFORMATION

For privacy-related enquiries or concerns, please contact our Data Protection Officer:

Email: support@dlearningspace.com

Response Time: Within 2 working days